Follow the Rules When Phoning Patients Dec 31, 2015 by American Dental Association ADA Center for Professional Success Does your dental practice call or text patients? You might need to get their prior written consent and take certain other steps in order to avoid liability and penalties under federal laws such as the Telephone Consumer Protection Act (“TCPA”). These laws are an attempt to address the problem of unwanted telemarketing communications, but may result in situations where traditional methods of contacting patients run afoul of the rules. Click HERE to read the full article on the ADA's Center for Professional Success.