While a person may submit a complaint, oftentimes the investigator reviewing the complaint will want to obtain the patient’s records to generate a complete report for the Board. Even if an orthodontist files the complaint against a dentist, the investigator will likely seek the patient’s complete records from both the orthodontist and the dentist and may speak with the patient. There can be situations where the orthodontist does not feel he or she has a legal or ethical duty to file a complaint, but the patient wants to file a complaint. Accordingly, it depends on the specific circumstances whether it is more effective for the practitioner or patient or both to submit the complaint.