Rotator On-Demand
PLEASE NOTE: Part one and part two of this course MUST be completed in order to receive credit.

Course Description: 
This course will focus on the dental practice and those circumstances which can reduce and sometimes prevent increased risks that often lead to malpractice claims. Attendees will be provided with practical suggestions and approaches that can successfully avoid common hazards which often increase the likelihood of malpractice claims against the dental practitioner. The course also is designed to explore how professional liability policies work and to demonstrate the wisdom of having your practice protected by professional liability insurance.

By participating in this Webinar you will be able to:

  • Management of patient communications by choosing words wisely, listening intently, earning trust and respect, and creating the happy and loyal patient
  • Implementing office policy so the entire team utilizes the same risk and safety policies
  • Providing all clinical treatment that meets or exceeds the accepted standard of care in your locality
  • Understanding the basic principles of accepted chart and record documentation and the responsibilities of protecting patient health information
  • Effective patient management regarding non-clinical issues and adverse events
  • Fundamentals of legal concepts, including general informed consent, vicarious liability and negligence

There is no prior skill-level, experience, or knowledge required for participation in this course.  

Credits: 4.5

VDA Members - Included with your membership*

Instructor: ​Dr. Anthony E. Chillura
As the Director of Dental Risk Management, Dr. Chillura is responsible for the overall risk control assessment, evaluation, consulting and technical support of risk exposures for insurance products for the dental profession. His dental and risk management experience allows him to manage the unique risk exposures related to the delivery of dental services and partner with insured dentists in their mission to improve patient safety and minimize risk. Dr. Chillura received his Bachelor of Science and Master of Science degrees in Biology, as well as his D.M.D from Fairleigh Dickinson University. He was awarded a Certificate in Conscious Sedation from Montefiore Medical Center and opened his private practice on Wall Street, NYC, in 1976. He is a member of the American Dental Association, Academy of General Dentistry and the Fraternity of International College of Dentistry. Dr. Chillura was a member of the New York Forensic Dental Society and served as a forensic odontologist with the NYC office of Chief Medical Examiner identifying victims from the September 11th terrorist attack. Dr. Chillura participated in the REACH OUT America Healthcare for veterans of foreign wars, the Ethics and Mentoring Program at NYU School of Dentistry and has served on the National Advisory Board for the Professional Protector Plan for Dentists since 2008. He also received a certificate of merit from both New York and Connecticut for donating dental services during their Mission of Mercy events which provide free dental services for the underserved. Dr. Chillura was recognized with the Distinguished and Meritorious Service Award for the 9/11 dental forensic identification. He resides in New Jersey with his wife, Deb, and has two grown children David and Lindsey. He is a commercial rated general aviation pilot and a certified race car driver at Sports Car Club of America.

The Virginia Dental Association thanks the following sponsor for their generous support of this course:

R.K. Tongue-Logo_2015

QUESTIONS: Contact Megan Wyman

ADA CERP Authorized logo

Virginia Dental Association is an ADA CERP recognized provider.

ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education.  ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to ADA CERP at

*Staff of VDA members can view with their member dentist, but the VDA member must register for the course. Please note the member verification process required to continue to access webinars for free.