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Follow the Rules When Phoning Patients

Dec 31, 2015

Does your dental practice call or text patients? You might need to get their prior written consent and take certain other steps in order to avoid liability and penalties under federal laws such as the Telephone Consumer Protection Act (“TCPA”). These laws are an attempt to address the problem of unwanted telemarketing communications, but may result in situations where traditional methods of contacting patients run afoul of the rules.  

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