Effective Employee Onboarding and Retention Strategies

Required Learning for the Certified Dental Office Professional Program

Original Release Date: October 24, 2023

Expiration Date: October 20, 2024

Duration: 60 mins.

Credit(s): 1

Cost:

Certified Dental Office Professional Students: This course is included with your tuition. Please use the discount code in your course materials to access this course at no additional cost. 

VDA Members: $20 - Use code RETENTION (membership verification required)

Non-Members: $60

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Course Description (Lecture Style Webinar)

This comprehensive course on Employee Onboarding and Retention Strategies is designed to equip organizational leaders with the knowledge and strategies needed to create a seamless onboarding process and implement effective retention practices. Employee onboarding is the crucial first step in an employee's journey with a company, while retention strategies ensure that valuable talent is nurtured and retained. This course will explore the best practices, tools, and techniques to achieve these goals.

1. Comprehensive Understanding of the Impact: Attendees will gain a deep understanding of how effective employee onboarding and retention strategies directly impact the success of their dental practice. They will learn why investing in these areas is crucial for improved patient care, practice efficiency, and long-term stability.

2. Practical Strategies and Best Practices: The webinar will provide attendees with practical, actionable strategies and best practices for implementing successful employee onboarding and retention programs in their dental practices. They will learn how to create compelling job descriptions, conduct effective interviews, design comprehensive onboarding processes, and employ employee retention techniques that work in the dental industry.

3. Inspiration and Motivation: Attendees will leave the webinar feeling inspired and motivated to enhance their dental team management skills. They will gain insights from real-world case studies and success stories. This inspiration will empower them to take proactive steps to build and maintain a strong dental team.

These three takeaways should leave attendees well-equipped with the knowledge and tools needed to strengthen their dental practice by attracting, retaining, and nurturing high-performing employees.

Instructor: Guylyn Diamond

Guylyn is the Practice Administrator Commonwealth Endodontics. She is passionate about dentistry and focuses on exceptional patient care and service. Guylyn has worked in dental administration for over 15 years and prides herself on the relationships she has built with her Team. She holds a Bachelor’s in Business Administration and is currently an MBA candidate at Virginia Commonwealth University. In addition to this, Guylyn is also a SHRM- Certified Professional. Guylyn is also the founder and President of the Richmond AADOM Chapter Study Club, an extension of the nationally recognized organization, The American Association of Dental Office Management. She was recognized in 2018 as Practice Administrator of Distinction by AADOM. Outside of work, Guylyn enjoys spending time with her family camping, hiking and being active.

Instructor: Ashley Smartt

Passionate about building corporate culture that boost morale and encourages employee engagement. I am the Director of HCM Services at Dominion Payroll. I lead the HR consulting and payroll processing teams. I have been part of the Dominion Payroll family since 2016 and have held various positions throughout my career such as Benefit Specialist, HR Administrator and HR Consultant. I currently live in Hedgesville, WV with my husband, our three year old daughter and two boxers.

Thank you to our course sponsor: